Our community and leaders are continuing to adapt to how they are responding to the COVID-19 crisis and are adding more resources and support for business owners, employees and for the public.
The Downtown Vegas Alliance would like to share these resources with you:
OPEN BUSINESSES PROVIDING ESSENTIAL SERVICES
CITY OF LAS VEGAS CALL CENTER
Hours Extended For Call Center To Assist Public With Questions About City Services. Hours for the city of Las Vegas call center have been extended to take calls from the public with questions about city services during the coronavirus pandemic. The public can call 702-229-CARE (2273) from 7 a.m. to 7 p.m. Monday through Friday. Saturday and Sunday the line will give callers automated options. The city will continue to update coronavirus information, including closures and cancellations, at www.lasvegasnevada.gov/coronavirus.
RJ BUSINESS UPDATES
The Las Vegas Review Journal has created an initiative called “RJ Business Updates,” and it’s free to businesses and customers alike. Here’s how it works:
They’ve set up a special website at lvrj.com/vegas-business-updates. Businesses can upload information to this website at no cost — a logo, contact information, business hours and service/product offerings. For submissions, companies must go to lvrj.com/vegasbizupdates. Or a Review-Journal representative can input your information via phone at (702) 383-0383
U.S. SENATOR CATHERINE CORTEZ MASTO UNVEILS DISASTER RESOURCE GUIDE FOR NV
In a Medium post, U.S. Senator Catherine Cortez Masto (D-Nev.) unveiled a comprehensive Disaster Resource Guide for Nevadans impacted by the COVID-19 pandemic. The guide includes critical information on medical care, mental health services, financial and housing assistance, aid for seniors, resources for small business owners, and more.
The Disaster Resource Guide can be found on the senator’s website here.
Full text of the post can be found here
ESSENTIAL VS NON-ESSENTIAL BUSINESS DEFINITION
Governor Sisolak has ordered non-essential businesses to close for 30 days. Click the link below to see the categories outlined under this order:
CITY OF LAS VEGAS BUSINESS PROTECTION PROGRAM
The city of Las Vegas has introduced a new program to help small businesses in the city’s Redevelopment Area. If you are a business owner who has had to secure and close your business we may be able to help with those costs. For more information and application.
The Small Business Administration will work directly with governors to provide targeted, low-interest loans to small businesses and nonprofits that have been severely impacted by the coronavirus. The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing. Find more information on the SBA’s Economic Injury Disaster Loans at: SBA.gov/Disaster.
The U.S. SBA provides three step process to applying for economic injury disaster loans here.
The Small Business Owner’s Guide to the CARES Act provides information about the major programs and initiatives that will soon be available from the Small Business Administration (SBA) to address these needs, as well as some additional tax provisions that are outside the scope of SBA.
Click here for the guide.
NEVADA BUSINESS INFORMATION NETWORK
Nevada’s COVID 19 Response Relief Recovery Task Force has established the Nevada Business Information Network, a statewide network of business, industry, trade and economic development organizations working together to share information and provide resources to Nevada businesses.
Go to https://www.lvgea.org/covid19/ for information including announcements, webinars and resources.
NEVADA SMALL BUSINESS DEVELOPMENT CENTER TOOLKIT
Check out the Nevada Small Business Development Center’s (Nevada SBDC) Business Resiliency Toolkit. It contains a small business resiliency plan developed by the Washington SBDC as well as links to help small business owners navigate through the COVID-19 crisis. https://nevadasbdc.org
Telephone claim call center hours will increase to 8 a.m. to 8 p.m., Monday through Friday. With the convenience of 24-hr filing, claimants are highly encouraged to use the internet to file their UI claims. Employees may be eligible to file claims if their hours have been reduced. For more information, see below or visit https://detr.nv.gov/Page/Press_Releases
Employers in need of employees and individuals who have been laid off and are in need of work can go to www.EmployNV.gov. Employers can post available job openings and those seeking employment can search to see what is available.
Some companies may be hiring. See this listing.
Some industries — from shipping to online learning — are hiring to meet coronavirus-related demand. Here are some of the companies hiring right now.
NEVADA HEALTH RESPONSE
To inform Nevadans statewide, the Nevada Department of Health and Human Services (DHHS) and the Governor’s Office have created this website to better share information and resources as it pertains to the current status of the coronavirus (COVID-19) and its impact within the state of Nevada. https://nvhealthresponse.nv.gov
NEVADA HEALTH LINK
Nevada Health Link is offering a limited-time exceptional circumstance special enrollment period for Nevadans without health coverage. The SEP will run from March 17 through April 15. For more information, please visit https://www.nevadahealthlink.com/reporting-life-and-income-changes/
SOUTHERN NEVADA HEALTH DISTRICT/CDC
To help curb the spread in Clark County, the Southern Nevada Health District is working with all community partners.
Learn how to protect yourself at https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html
If you think you are sick, please click here.
10 things to do to manage your health at home: https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/caring-for-yourself-at-home.html
Stay tuned to the health district’s website for all updated information: https://www.southernnevadahealthdistrict.org/coronavirus/ The info hotline is open from 7 a.m. to 7 p.m. PT Monday-Friday. Call 702-759-INFO.
Or go to the CDC’s website to learn more: https://www.cdc.gov/coronavirus/2019-ncov/index.html
HEALTH SAFETY INSTITUTE
Help make the workplace and community safer right now by raising awareness. Please share these educational resources alongside the facts from OSHA, the CDC, and the World Health Organization.
DIGNITY HEALTH OFFERS VIRTUAL CARE
During this challenging time, Dignity Health is here for you! They are offering free virtual care visits for mild COVID-19 symptoms. Please note, they have been receiving a high volume of requests at this time.
🖥 If using your computer desktop, go to http://ow.ly/EJkQ50yUHMB
📱 If you have an Android device, go to http://ow.ly/bZB050yUHMC
📱 If you have an Apple device, go to http://ow.ly/qKAQ50yUHMD
NEVADA HEALTH RESPONSE
FAQs and Social Media resources
Includes downloadable files to share including FAQs and Prevention Tips
Information and Press Releases
Find up to date press releases, declarations and information from government agencies including the Nevada Governor’s Office, State of Nevada Public Utilities Commission, Nevada Department of Employment, Training & Rehabilitation, LVMPD, Nevada Health Response and more
ASSISTANCE FOR NON-PROFITS
NEVADA COMMUNITY FOUNDATION
The Nevada Community Foundation has established the COVID-19 Emergency Response Fund to support Nevada nonprofit organizations responding to the COVID-19 pandemic. The Fund is not intended for individuals, but is intended to provide support to nonprofit organizations assisting those affected by the pandemic, with particular focus on seniors, vulnerable populations and first responders. All donations must be unrestricted to allow the Fund to move as efficiently and impactfully as possible.
One hundred percent of all donated funds will be directed to applying nonprofits, as Nevada Community Foundation will forego all administrative fees to manage and administer the Fund.
Online donations to the Fund may be made here: https://www.nevadacf.org/donate-now/.
In the coming weeks, Nevada Community Foundation will work with community stakeholders to ensure effective and impactful use of the fund. Ongoing announcements and information for nonprofits wishing to apply for funding will be shared soon once plans are finalized and capital is raised.
UNITED WAY OF SOUTHERN NEVADA
The UWSN created the Emergency Assistance and Community Needs Fund to assist those impacted by Coronavirus-19 (COVID-19).
Enter your zip code to find food assistance, help paying bills, and other free or reduced cost programs that help people affected by the COVID-19 pandemic
Three Square Food Bank is implementing and emergency food distribution strategy and expanding their sites. You can read more about what they are doing to help the community in response to the COVID-19 at https://www.threesquare.org/learn/news/press/three-square-food-bank-implements-emergency-food-distribution-strategy-in-response-to-covid-19
See the full list of available food distribution sites here: https://bit.ly/2QqTnI5
JUST ONE PROJECT
The Just One Project is a non-profit that hosts Pop-Up and Give Mobile Food Pantries. During this time they will be providing groceries for those in need. Go to their website to find dates and locations at https://thejustoneproject.org/pop-up-%26-give-locations. They are also looking for volunteers to help thejustoneproject.org/volunteer
CCSD has updated the list of food distribution sites. Community partners have also provided times and locations for additional food distribution sites around the valley. Click here https://sites.google.com/…/c…/food-distribution-information… or here https://ccsd.nutrislice.com/menu for additional information.
State Superintendent, Jhone Ebert, has reached out to school district leaders directing them to begin “learning at home” on March 23rd. Options include online and virtual learning programs.
In response to the recent state of emergency and layoffs within the local Las Vegas Gaming and Hospitality industry due to the COVID-19 Outbreak SHARE/Veterans Village in conjunction with their community partners and suppliers are prepared to ramp up distribution from their community food pantry.
Individuals in need of food assistance, water and other supplies as available can seek assistance on distribution days at SHARE/Veterans Village Las Vegas located in Downtown Las Vegas.
Pantry Days are as follows:
SHARE/Veterans Village #2, 50 N. 21st St. LV, NV 89101
Monday’s & Wednesday’s 12 Noon-1:00pm
Saturday’s 10:00am-12 Noon
SHARE/Veterans Village #1 1150 Las Vegas Blvd. So. (Charleston and LV Blvd) LV, NV 89104
Sunday’s 12 Noon-1:00pm
The Las Vegas Justice Court is suspending eviction proceedings effective Tuesday for at least 30 days, according to an order from Nevada Supreme Court Chief Justice Kristina Pickering signed Tuesday afternoon. Read more at https://lasvegassun.com/news/2020/mar/17/housing-rights-coalition-calls-for-stop-to-evictio/
To assist during this time, NV Energy will suspend disconnects for non-payment for our customers directly impacted by this crisis. We will also waive late fees and deposits for customers who experience financial hardships related to COVID-19, or are unable to pay due to self-isolation. Please contact our customer care center to make alternative payment arrangements (702) 402-5555
LAS VEGAS VALLEY WATER DISTRICT
In light of the emerging COVID-19 issue, the Las Vegas Valley Water District (LVVWD) has temporarily suspended customer shutoffs for delinquent and/or non-payment. The Water District will continue to work with individual customers and those facing financial hardships to establish payment arrangements and provide other customer services.
The Water District offers numerous services online to assist customers and provide remote access to the LVVWD account(Opens another site in new window). Customers can call 702-870-4194 for more information.
Southwest Gas is committed to providing safe and reliable service to our customers. Because of the COVID-19 pandemic, we are immediately starting a temporary moratorium on natural gas disconnections for non-payment that is in effect until further notice. We understand these are trying times for many of our customers and want to ensure that they focus on the well-being of their families without having to worry about a disruption of service. We will also offer flexible payment options for customers experiencing financial hardships due to this issue. Customers can manage their accounts and payment options through MyAccount on swgas.com or via the Southwest Gas mobile app.
During this time of uncertainty and required in-home learning, Cox is helping get families in need connected to the internet through our Connect2Compete program. Starting today Cox is offering limited-time, first month free of Connect2Compete service, $9.95/month thereafter. Until May 12, 2020, they are providing phone and remote desktop support through Cox Complete Care at no charge to provide peace of mind and ease for technology needs. They are also offering resources for discounted, refurbished equipment through our association with PCs for People. A Learn from Home toolkit for schools, including instructions on how to fast-track eligible students without internet access is also available.
Consistent with FCC Chairman Pai’s “Keep Americans Connected Pledge” announced today and concerns raised by members of Congress, which we share, AT&T is proud to support our customers by pledging that, for the next 60 days, they will:
- Not terminate the service of any wireless, home phone or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic.
- Waive any late payment fees that any wireless, home phone or broadband residential or small business customer may incur because of economic hardship related to the coronavirus pandemic.
- Keep our public Wi-Fi hotspots open for any American who needs them.
The coronavirus pandemic is causing many hardships. If you find yourself in financial trouble and unable to pay your bill, we’re here to help you. Please contact us at 800-288-2020 for AT&T broadband, residential wireless or small business services and 611 from your AT&T device for wireless.
Verizon will not terminate service to any of our residential or small business customers because of their inability to pay their bills due to hardships caused by the coronavirus. Customers can still get the support and services they need 24/7 by visiting verizonwireless.com/support/, calling 800.922.0204 or using the MyVerizon app.
For the next 60 days, Sprint will support our residential and small business customers by:
- Not terminating service if they are unable to pay their Sprint bill because of the coronavirus, and
- Waiving late fees incurred because of economic circumstances related to the pandemic.
Starting on March 17, per-minute calling rates for international long distance calls to countries identified by the Center for Disease Control as Level 3 are waived through 5/31/20. Customers are still responsible for any monthly charges for add-on international long-distance calling plans.
By March 18:
- Customers with metered data plans will receive unlimited data per month for 60 days (a minimum of two bill cycles) at no extra cost.
- We will provide customers with an additional 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) at no extra cost.
Beginning March 18 – April 1:
- Customers with mobile hotspot-capable handsets who don’t have mobile hotspot today will now get 20GB as well per month for 60 days (a minimum of two bill cycles) at no extra cost.
T-Mobile will be removing smartphone date caps for all customers, giving 20GB additional mobile hotspot data, increasing data for schools in their EmpowerED program and making it free to call severely impacted countries. For more information go to https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response
April is Global Volunteer Month. Global Volunteer Month was initially conceived to recognize the thousands of people around the world who serve as points of light in their own communities. In light of COVID-19, the need to recognize, inspire and activate volunteers is greater than ever. The Points of Light Foundation is kicking off this month with Good Morning America, to offer people opportunities for virtual volunteering. Visit their Global Volunteer Month page today to be a #LocalLight in our community.
Below are some great opportunities that utilize your professional skills:
Catchafire uses their website to match professionals with nonprofits based on their skills, cause interest and time availability. You’ll find tons of skills-based volunteering opportunities, many of which can be completed virtually.
Career Village is an online platform where students ask career questions that are answered by people working, or that have worked, in that field. All you need is a LinkedIn account to start helping students become better informed about the career decisions they are facing.
GENERAL COMMUNITY RESOURCES
Lyft offers driver and rider coronavirus updates.
Do not “panic shop.” Please view this Shopping Tips PSA to help you prepare in case you self-quarantine. You also may view in Spanish.